Way back in 1980, I was a student at Mercer University. My major was economics, but I had absolutely no idea what I wanted to pursue as a career. I wasn’t particularly jazzed about my chosen field of study at all. On the last day of Spring Quarter, I went on a solo road trip from Atlanta …
Let’s get the year off to a great start with these 20 tips for staying positive from Jon Gordon, author of The Energy Bus. Stay positive. You can listen to the cynics and doubters and believe that success is impossible, or you can trust that with faith and an optimistic attitude all things are possible. …
At some point in your career, you will encounter a setback. It’s inevitable. But how you handle that setback is what matters. If you’re in a leadership position, the way you respond to a setback is especially important. Your response sets off a chain reaction by your team members. If you’re upset by a negative …
Every company wants to provide outstanding service for their customers, right? Customer retention, referrals, repeat business, improved SEO ranking—these are all good reasons to be the best you can be in the area of customer service. But delivering on this goal is easier said than done. Where do you begin? Here are seven tried-and-true techniques …
I love growing things. It really doesn’t matter whether I’m pruning a tomato plant on my deck or figuring out next year’s business strategy for ProEdit. As long as whatever I’m working on is growing and thriving, then all is right with the world. I’ve come to believe that gardening and entrepreneurship actually have a …