ProEdit provides business communication staffing services for customer service companies and departments.
Effective customer service saves money and creates brand loyalty. Training customer service representatives and writing effective messages to customers are vital.
Why ProEdit is Different
We understand information development better than anyone else does. General recruiters have a limited understanding of instructional design and technical writing, but we work with ProEdit’s information developers all the time. We know what good experience looks like.
We recommend the best candidates.
- Our network contains over 60,000 information developers, including candidates with customer service experience.
- We use social networks and other tools to grow your candidate pool.
- Our sophisticated selection process narrows down the best candidates for your organization.
We’re creative. Each placement is a new challenge. We customize our search strategy for each customer service industry client.
We are certified by the American Staffing Association. We value integrity and we follow recruitment best practices.
Learn More About Our Candidates
Instructional Designers
Instructional designers and trainers streamline business by teaching:
- Software
- Products
- Policies
- Regulations
- Sales tools
- Quality assurance
They design elearning to train employees and standardize processes. Our instructional designer network is among the largest in the industry.
Technical Writers
Technical writers have a unique skill set that makes them different from other writers.
A team of technical writers founded ProEdit in the 1990s, and we remain true to our roots.
ProEdit consistently staffs top technical writers with technical experience in a variety of industries.
Editors
Good editors strengthen companies by creating professional, accurate, and compliant business communication.
We understand the latest editing technology, responsibilities, and standards.
No other recruiting agency is as qualified as ProEdit to deliver exceptional editorial staff.
Content Developers
Content developers are effective writers, bloggers, graphic designers, social media managers, and other creatives.
They generate marketing and other kinds of content for savvy businesses.
ProEdit consistently sources the most innovative and talented content developers.
Marketing Professionals
Our marketing professionals’ creativity, verbal skills, and technical ability make them the most sought-after talent in North America.
We staff marketing associates, specialists, and executives.
Our business communication focus means we staff the best writers and presenters.
Business Analysts
Business analysts evaluate business processes and infrastructure to build business cases for investments and change.
We find business analysts with the analytical skill to make wise recommendations and the communication skills to explain and implement them.