Elearning – Adobe Captivate for Technical Writing

In our previous series of articles, we introduced some of the tools available for producing elearning content. These tools can also enhance projects for technical writers, enriching software documentation and online help content with engaging, interactive material. These articles offer suggestions and tips for technical writers interested in applying useful elearning software to their projects. …

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Outstanding Customer Service

Every company wants to provide outstanding service for their customers, right? Customer retention, referrals, repeat business, improved SEO ranking—these are all good reasons to be the best you can be in the area of customer service. But delivering on this goal is easier said than done. Where do you begin? Here are seven tried-and-true techniques …

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Elearning Tools for Technical Writing – Studio 360

Studio 360® for Technical Writers In our previous series of articles, we introduced some of the tools available for producing elearning content. These tools can also enhance projects for technical writers, enriching software documentation and online help content with engaging, interactive material. These articles offer suggestions and tips for technical writers interested in applying useful …

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Articulate® Storyline 360 | Elearning Authoring

Articulate® Storyline 360 is an elearning authoring application that is easy to learn, yet capable of producing complex presentations. Storyline uses a slide-based approach for creating content. Users organize information on slides and customize features that make the slides interactive and dynamic. Some of my favorite features of Storyline include its intuitive interface, varied options for interactive …

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Adobe Captivate 6 | Elearning Authoring

The following article discusses a legacy product. Adobe® Captivate® 6 is an authoring tool that helps developers create interactive elearning content for the Web and mobile devices. Adobe® Captivate® offers many unique features in content development, interaction, multimedia, and publishing for creating dynamic and effective elearning. Content Development Users can import existing Microsoft® PowerPoint 2010 …

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Camtasia | Elearning Authoring

In our previous article series, we explored different LMSs in today’s market and took a closer look at the role they play in helping businesses design and conduct corporate training and education initiatives. Companies are filling LMSs with online, self-paced curricula in the form of elearning, which is quickly becoming a popular and effective way …

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Articulate Studio | Elearning Authoring

In our previous article series, we explored different LMSs in today’s market and took a closer look at the role they play in helping businesses design and conduct corporate training and education initiatives. Companies are filling LMSs with online, self-paced curricula in the form of elearning, which is quickly becoming a popular and effective way …

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Blackboard – LMS

Businesses frequently use learning management systems (LMSs) to enhance online training and elearning initiatives That’s why these systems are increasingly becoming key parts of instructional design and employee training. These articles explain some of the major LMSs for the following: Instructional designers and training professionals trying to stay up to date with all the different …

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History of Technical Writing

What is the history of modern technical writing? Technical writing has been around since the first technical writer, Cro-Magnon man, was drawing on cave walls. However, most experts would agree that the golden age of technical writing started with the invention of the computer. Here are some of the major milestones in technical writing history since the …

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CourseMill – LMS

Businesses frequently use learning management systems (LMSs) to enhance online training and elearning initiatives That’s why these systems are increasingly becoming key parts of instructional design and employee training. These articles explain some of the major LMSs for the following: Instructional designers and training professionals trying to stay up to date with all the different …

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