Augmenting staff for writing and training projects can help teams meet critical deadlines without burnout. A top software and video game company turned to ProEdit for skilled professionals. These professionals could integrate seamlessly and deliver results quickly.
The problem
Capacity strain on core team
The company’s small technical writing team supported the entire organization. While they excelled at producing product content, they were already managing multiple high-priority projects. As deadlines mounted, the manager recognized the need for immediate, dependable support to keep initiatives moving forward.
Need for independent collaborators
The client needed more than technical expertise. They wanted professionals who could work independently, collaborate effectively across departments, and simplify complex information for diverse audiences. Flexibility and minimal onboarding were essential for success.
Our solution
Placing experienced contract professionals
ProEdit’s staff augmentation team placed technical writers and instructional designers with the right mix of skills and initiative. These professionals integrated quickly into the client’s workflow, becoming trusted contributors from the first week.
High-visibility project support
The augmented team tackled critical internal content, including onboarding materials, e-learning courses, and process reference guides. Many of these high-visibility projects had been postponed for months and required coordination with multiple business units to complete.
The results
Scalable and integrated support
By using staff augmentation instead of traditional outsourcing, the client gained team members who felt fully embedded in the organization. This approach allowed them to scale quickly, meet deadlines, and maintain consistent quality without overburdening their core staff. The success story demonstrates how targeted staff augmentation can close capacity gaps without long-term headcount increases.
Key takeaways
- Placed contract technical writers and instructional designers through staff augmentation.
- Supported a small internal writing team facing capacity challenges.
- Delivered high-impact internal content, including onboarding and training materials.
- Improved process knowledge with clear, accessible resources.
- Helped the client meet aggressive deadlines without sacrificing quality.
Related links
See also:
Staff augmentation services
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