Learning retention is a challenge in every training environment—but especially in e-learning, where distractions are just a click away. If learners forget what they’ve just completed, the training loses value. That’s why improving retention in e-learning should be a key goal for every course developer.
This article covers what learning retention is, why it’s harder online, and how to improve it through design.
Learning Retention Basics
Learning retention refers to how well a learner can recall and apply knowledge after completing training. High retention means learners are able to remember concepts and apply them on the job. Low retention means they’re likely to forget content quickly, often within days.
E-learning teams face unique challenges here. Without a live instructor or peer interaction, it’s easy for learners to click through content passively. Improving retention in this context takes thoughtful design.
Why E-learning Retention is Harder
Some of the most common barriers to retention in digital training include:
- Lack of interactivity or engagement
- Poor course pacing or overwhelming information
- Weak visual design and inconsistent layout
- Limited application of adult learning principles
- No follow-up or reinforcement after the course
According to the Ebbinghaus Forgetting Curve, learners forget over 50% of new information within an hour unless it’s reinforced. That makes course design—especially for retention—a critical priority in custom e-learning development.
Six Ways to Improve Retention
Here are six proven methods to help your learners remember and apply what they’ve learned:
1. Design for spaced repetition.
Break content into smaller chunks and repeat core ideas at intervals. Microlearning modules or recap screens help reinforce key takeaways over time.
2. Use interactive knowledge checks.
Include practice questions, quizzes, and branching scenarios that force recall. Learners retain more when they actively apply the information.
3. Apply real-world examples.
Abstract concepts stick better when tied to real workplace situations. Use scenarios, case studies, and role-play interactions that mimic daily tasks.
4. Reinforce with visuals.
Use consistent visual cues, icons, and infographics to anchor concepts. Branded templates help learners associate visuals with meaning.
5. Include post-course reinforcement.
Offer downloadable job aids, follow-up emails, or LMS-delivered nudges after the course ends. This combats forgetting and supports performance.
6. Build with learning science in mind.
Apply adult learning principles, such as self-direction and immediate relevance. When learners see the “why,” they’re more likely to retain the “what.”
Tools That Support Retention
When developing custom e-learning, use tools that let you embed interaction and track performance:
- Articulate Storyline – Great for branching logic and learner control
- Camtasia – Helpful for explainer videos and screen recording
- SCORM or xAPI – Lets your LMS track progress and measure knowledge retention over time
If you’re new to these tools, explore our custom e-learning development services for help bringing them to life.
Final Thoughts
Retention doesn’t just happen—it has to be designed into the course from the ground up. With thoughtful sequencing, relevant content, and built-in reinforcement, your training can move from passive consumption to real-world impact.
If you’re building your next course and want help improving retention, contact ProEdit to get started.
Sources:
Talentcards — Ebbinghaus Forgetting Curve
See also:
More articles about Course Development
ProEdit’s E-learning Services